Career Strong Terms of Service

Our Philosophy

At Career Strong, we believe you deserve clarity, respect and control when engaging with any service — especially one as personal as shaping your career. We’re committed to using technology and coaching practices that empower you, not overwhelm you. We value your time, your privacy and your trust, and we aim to keep these Terms as clear and straightforward as possible.

About Career Strong

Career Strong offers resources, coaching and accelerator programs designed to help you build the career you want. Some of what we offer includes:

Articles, guides and tools on our website
A platform built with Notion that includes and organizes resources and tools
Personalized career coaching through the Career Strong Accelerator
Intake surveys to help tailor programs to your needs

We don’t require you to create an account on our website, but you might choose to sign up for news and update or contact us for more info.

Using Our Content and Materials

All the materials, frameworks, tools and resources you see on our website and in our programs are the property of Career Strong. We’ve put a lot of care and expertise into creating them. Please:

Use them only for your personal, non-commercial purposes
Don’t share, copy or redistribute our materials without our permission
Respect our intellectual property rights

Confidentiality

We take your trust seriously. Anything you share with us during coaching sessions, surveys or private conversations stays confidential. We’ll only use your personal information to serve your career goals or as required by law. For more details, check out our Privacy Policy.

Refund and Cancellation Policy

We understand that plans change. If you need to cancel your program enrollment:

Cancel seven or more days before your program starts for a full refund
Cancel less than seven days before your program starts and receive a 50% refund
Once your program has started, we’re unable to issue refunds

If you have any concerns, please reach out and we’ll always aim to find a fair solution.

User Responsibilities

By using our website or services, you agree:

Not to misuse our website or materials
Not to attempt to disrupt our systems or harm our business
To provide accurate information when communicating with us

Disclaimer of Warranties

We strive to provide helpful, reliable information and coaching. However:

Our services and website are provided “as is” without guarantees.
We don’t promise or guarantee specific results in your career, including getting a particular job, title, promotion, salary increase or any specific outcome.
Any decisions you make based on our coaching or materials are your responsibility.

Limitation of Liability

Career Strong isn’t liable for:

Losses or damages arising from your use of our website or services
Business losses, loss of income or indirect damages

To the extent allowed by law, our liability is limited to the amount you’ve paid us for services.

Dispute Resolution

If there’s ever a disagreement we can’t resolve together, we both agree to try mediation first. If mediation doesn’t work, any legal claims related to these Terms or our services must be filed in the state or federal courts located in California. By using our website or services, you consent to the jurisdiction of these courts.

Governing Law

These Terms are governed by the laws of the State of California.

Changes to These Terms

We may update these Terms occasionally. Any changes will be posted right here on our website. By continuing to use our website or services after changes are posted, you agree to the new terms.

Have questions about these Terms? We’d love to help: info@career-strong.com

Thanks for trusting Career Strong. We’re here to support your career journey while respecting your rights, your time and your privacy.